Terms of Service

Privacy Policy

This Terms of Service document (the “Terms”) outlines the terms and conditions of use of the also govern the use of and access to WannaFlix’s content (the “Content”), which includes the WannaFlix website (the “Site”), applications (the “Apps”), and any software provided by WannaFlix (the “Software”).

Acceptance of the Terms:

This policy outlines the WannaFlix terms and conditions of usage. By signing up with and/or utilizing any WannaFlix service, you agree to be bound by the following terms of this document and the terms of the other named policies included herein by reference and to keep updated on changes as these policies may change at any time.

Individual WannaFlix Accounts:

WannaFlix accounts are not dedicated connections and are subject to timing out of the connection.

You may not resell WannaFlix services to anyone, whether or not you receive compensation, be it monetary or otherwise, without prior written authorization from WannaFlix. Instead, please refer them back to us, or apply to become an affiliate.


By subscribing to the Services, you agree to become a subscriber (“Subscriber”) for the period you have elected. A full list of subscription plans and pricing is available on the Site. WannaFlix reserves the right to amend subscription fees or institute new fees at any time upon reasonable advance notice posted on the Site or by means of announcements in the member’s area of the Site. Any changes to the pricing will not affect the Subscriber’s current subscription period and will become effective upon subscription renewal.

Unless otherwise indicated, prices are quoted in US Dollars. Some of our payment processors may accept a wide range of additional currencies and may charge a currency conversion fee. We only receive US Dollars from our processors and have no way of knowing in advance what type of conversion fees (if any) they may charge for your specific currency. By subscribing to our service, you accept to bear any additional fees resulting from paying in a different currency than the US Dollar.

Refund Policy:

You may cancel your account with a full refund within 30 days of your initial purchase (“Money Back Guarantee”). To avail yourself of the Money Back Guarantee, you must request a refund by opening a support ticket. Cancelation of your subscription in itself does not constitute a valid refund request. We refund the full amount, excluding currency conversion fees, for the following forms of payment: Bank Transfer, UnionPay, Bitcoin, Tether, OneCard, PayPal. For Visa/Mastercard and Alipay refunds, please see below.

Refunds beyond the 30-day purchase window will be considered, at the sole discretion of WannaFlix, if a Subscriber can demonstrate that the Service was not available or usable during the subscription period and that reasonable attempts were made to contact WannaFlix to resolve the issue. In this case, WannaFlix may provide the Subscriber with a pro-rata refund of service fees paid during the period when the Service was not available or usable.

Refunds are generally processed within seven (7) days, are made in the original currency and to the original form of payment used for purchase, with the exception of the gateways below.

Any change to the original purchase, such as upgrading to an extended billing term or purchasing of additional licenses under the same account, shall constitute a waiver of the Money Back Guarantee option.

Visa/Mastercard refunds:

Our current payment processor for Visa/Mastercard only allows a very limited window for processing refunds. This is a limitation of the payment gateway. If refunds via the payment gateway is available, the refund will be done via the payment gateway.

If the refund cannot be processed via the original Visa/Mastercard gateway, we will refund either in account credits, or via a different channel. You may decide on the prefered method of refund from the options provided by WannaFlix to you at that time. Options may include PayPal, Alipay, and USDT (Tether), but can change depending on the circumstances.

AliPay refunds:

We receive USDs from Alipay, not RMBs. Therefore, we are forced to incur additional exchange rate fees when refunding in RMB via Alipay. For this reason, we refund the USD amount in RMB at the current exchange rate, minus fees of 4%, rounded to the nearest whole number.

(For example, if the refund amount is $10, and the exchange rate on the day of the refund is 1 USD to 7 RMB, then we will refund 10 x 7 x 0.96 = 67 RMB )

VIP servers limited refund policy:

Purchasers of the VIP server addon qualify for a limited 7 days money-back guarantee.

You may cancel your VIP server subscription within 7 days of your initial purchase. Provided you meet the requirements below, we will refund the full amount, including fees.

Refunds are generally processed within seven (7) days, are made in the original currency and to the original form of payment used for purchase, with the exception of the gateways mentioned above.

Any change to the original purchase, such as upgrading to an extended billing term or purchasing of additional licenses under the same account, shall constitute a waiver of the Money Back Guarantee option.

Acceptable Use Policy:

WannaFlix desires that all members reasonably use its service. To that end, any customer who puts unreasonable demands upon the service may be curtailed in order to ensure the best possible service for all members.

If a member appears to be unable to maintain a reasonable use of the service, or engages in any Prohibited Activities provided for below, WannaFlix may cancel, suspend or decline to renew service for that member without notice. A termination fee may also be assessed. It is within WannaFlix’s sole discretion to determine what comprises unreasonable use.

Prohibited Activities:

WannaFlix prohibits the use of any of its services in any of the following ways:

Torrenting and Peer to Peer Connections:

We only allow torrenting on servers with the “Torrenting” label. Torrenting on any other server greatly impacts other users and may lead to suspension without prior notice.


We will strive to prevent interruptions to the Site and Services. However, these are provided on an “as-is” and “as-available” basis, and we do not warrant, either expressly or by implication, the accuracy of any materials or information provided through the Site or Service, or their suitability for any particular purpose. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose, or non-infringement. We do not make any warranty that the Services will meet your requirements, or that it will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. You acknowledge that you access the Site and Services at your sole risk and discretion.

VPN service coverage, speeds, server locations, and quality may vary. WannaFlix will attempt to make the Service available at all times. However, the Service may be subject to unavailability for a variety of factors beyond our control, including but not limited to emergencies; third-party-service failures; or transmission, equipment, or network problems or limitations, interference, or signal strength; and may be interrupted, refused, limited, or curtailed. We are not responsible for data, messages, or pages lost, not delivered, delayed, or misdirected because of interruptions or performance issues with the Service, communications services, or networks. We may impose usage or Service limits, suspend Service, terminate VPN accounts, or block certain kinds of usage in our sole discretion to protect Subscribers or the Service. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur.

WannaFlix reserves the right to investigate matters we consider to be violations of these Terms. We may, but are not obligated to, in our sole discretion and without notice, remove, block, filter, or restrict by any means any materials or information that we consider to be actual or potential violations of the restrictions set forth in these Terms, and any other activities that may subject WannaFlix or our customers to liability. WannaFlix disclaims any and all liability for any failure on our part to prevent such materials or information from being transmitted over the Service and/or into your computing device.

Limitations of Liability:

WannaFlix shall not be liable and shall not have responsibility of any kind to any Subscriber or other individual for any loss or damage that you incur in the event of:

In no event will WannaFlix, its partners, affiliates, subsidiaries, members, officers, or employees be liable for any direct, special, indirect, consequential, or incidental damages, or for any other loss or damages of any kind, even if they have been advised of the possibility thereof. The foregoing shall not apply to the extent prohibited by applicable law.

Indemnify and Hold Harmless:

You are responsible for all actions that occur regarding your account. As a condition of service, you agree to indemnify and hold harmless WannaFlix, its officers, employees, agents, shareholders and partners for any cause of action out of your account with use or your use of the service.

Back to Top

© 2022 TOP POSITIVE SOLUTION LIMITED All rights reserved.